At Prismscale ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1.1 Personal Information You Provide: We may collect personal information that you voluntarily provide to us when you fill out contact forms, subscribe to our newsletter, download resources, apply for career opportunities, engage our professional services, or communicate with us via email, phone, or chat.
This information may include your name, contact information (email, phone number, address), company name, job title, project requirements, business information, and payment or billing details.
1.2 Information Automatically Collected: When you visit our website, we automatically collect certain information about your device and browsing activity, including IP address, device information, browser type, operating system, pages visited, time spent, referring website addresses, and click patterns.
1.3 Information from Third-Party Sources: We may receive information about you from social media platforms, marketing partners, analytics providers, public databases, and client referrals.
2.1 Service Delivery: Providing, maintaining, and improving our services, communicating about projects, processing payments, and providing customer support.
2.2 Business Operations: Analyzing website usage, conducting market research, and maintaining security.
2.3 Marketing and Communications: Sending newsletters and updates (with your consent), sharing insights, personalizing your experience, and conducting targeted advertising.
2.4 Legal Compliance: Complying with legal obligations, enforcing our terms, protecting our rights, and resolving disputes.
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us with website hosting, payment processing, email marketing, analytics, and CRM.
We may also disclose your information if required by law, in response to valid legal requests, court orders, or to protect our legal rights, safety, or prevent fraud. In the event of a merger, acquisition, or sale, your information may be transferred.
Cookies are small text files stored on your device that help us improve your browsing experience. We use essential cookies (for security), analytics cookies (to understand visitor interaction), and marketing or preference cookies.
You can control cookies through your browser settings, though disabling them may limit certain website features.
We implement technical and organizational measures to protect your information, including encryption of data in transit and at rest (SSL/TLS), secure infrastructure, and regular security audits. While we strive to protect your data, no method of transmission over the internet is 100% secure.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Typical retention periods:
- Client project data: Duration of engagement + 7 years (for legal/tax purposes)
- Marketing communications: Until you unsubscribe or request deletion
- Website analytics: 26 months
- Job applications: 2 years
Depending on your location, you may have rights such as access to your data, portability, correction of inaccuracies, deletion (subject to legal obligations), restriction of processing, and the ability to withdraw consent.
To exercise your rights, contact us at: privacy@prismscale.com
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
California residents have additional rights to know what personal information is collected, if it is sold or disclosed, the right to opt-out, and the right to non-discrimination. We do not sell personal information.
If you are located in the European Economic Area (EEA), you have rights under the GDPR based on contractual necessity, legitimate interests, consent, and legal compliance.
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy and updating the "Last Updated" date. Your continued use constitutes acceptance.
If you have questions regarding this Privacy Policy or our data practices:
Prismscale
Email: privacy@prismscale.com
Phone: +1 (555) 123-4567
Address: [Your Office Address]